Refund Policy

Last updated: 13 October 2026

PostingAja is in limited testing and does not charge yet. This policy applies to paid subscriptions once sign-ups open.

14-day refunds

You can request a full refund of a subscription payment within 14 days of the payment date, without giving a reason.

How to request

Email [email protected] from your account email with the subject "Refund", including the payment date and the receipt or transaction number.

Process

• We confirm the request within 3 business days.
• The money is returned through the payment provider to the original payment method. For bank transfers or virtual accounts, it is sent to the account you name, in the payer's name.
• How long it takes to arrive depends on the bank or payment provider, usually no more than 14 business days after the refund is approved.
• The refunded subscription ends and automatic posting stops.
• Videos already published stay on your platform accounts; delete them on the platform if needed.

Cancellation

You can cancel your subscription at any time so it does not renew. Without a refund request, the service stays active until the end of the paid period.

Requests that indicate fraud or payment abuse may be reviewed further. Your statutory consumer rights are not affected.